Case Studies

Sector: Professional Services · Region: Global (multiple territories) · Duration: 4 months · Services: Information Governance, SharePoint Online Architecture, Target Operating Model, Migration Assurance, Automation At a glance The challenge An international advisory firm, depends on SharePoint to hold sensitive client and firm information. Over time its estate had grown without control: more than 800

Sector: Hospitality & Leisure · Region: UK and Germany · Services: IT Sourcing & Outsourcing Advisory, Target Operating Model Design, Benchmarking, Delivery Assurance At a glance The challenge A leading UK hospitality group with £3bn in revenue was spending too much on running its IT. Its outsourced services, covering service desk, service management, end-user computing,

Finance System Selection: replacing a legacy ERP for Private Members Club Sector: Hospitality & Private Members’ Clubs · Region: London, UK · Year: 2026 · Services: ERP System Selection, Finance Process Design, Business Case, RFI/RFP Management, Pre-implementation Planning At a glance The challenge One of London’s best-known private members’ clubs, ran its finances on Exchequer,

Sector: Defence & Facilities Management · Region: UK · Services: Shared Services Benchmarking, Outsourcing Advisory, Target Operating Model Design, Commercial Modelling At a glance The challenge A UK defence facilities management provider, with £1bn in revenue and 1,500 employees, relied on a large outsourcing contract for its shared services. The agreement had grown complex and

At GOX we have been working with a global FMCG company to deliver service improvements in 2023-2024.

At GOX we recently completed an IT/Cloud assessment at a leading higher education institution. One of the main challenges was all the old legacy systems and the debilitating high costs required just to keep the lights on leaving limited funds for innovation . The department had over 120 IT employees supporting 20K end users, 1K

A global facilities management company wanted to explore if it was possible to reduce costs for a fully integrated HR system and payroll. They had been on a tier 1 system for 15 years and realised that the licensing costs were becoming crippling.  GOX use a proven methodology for system & vendor selection that has

GOX recently worked with 2 large authorities to help them develop IT requirements to comply with the Tech 2 Services framework and provisioning of networks, telephony and cloud computing from Network Services 2 and G cloud frameworks. The authorities needed help with developing and improving the IT Future Sourcing programme. Furthermore, they were looking for

A global facilities management company wanted to benchmark performance of existing vendor half way through a multi-year outsourcing agreement. GOX use a proven methodology for benchmarking & vendor selection that has been repeatedly and successfully used with +35 clients. With solution lifecycles and outsourcing relationships spanning 5-10 years, it is essential to adopt a robust and

A fast growing media company with presence in Europe, US and Asia need to create security and business continuity plans in line with best practices from ISO 27001 and 22301. Challenge No Business Continuity Management framework in place Lack of clear processes, roles and communication plans Services Included Infrastructure Security penetration testing Business Continuity Assessment