A global facilities management company wanted to explore if it was possible to reduce costs for a fully integrated HR system and payroll. They had been on a tier 1 system for 15 years and realised that the licensing costs were becoming crippling. GOX use a proven methodology for system & vendor selection that has been repeatedly and successfully used with +35 clients. With solution lifecycles and outsourcing relationships spanning 5-10 years, it is essential to adopt a robust and structured approach when making choices that will impact the organisation 5 years down the road. We use proprietary business methodology to quantify your gap to world class – comparing your IT function & third party outsourcers ability to execute cost efficiently and assess if they provide quality and value.
Our framework conclude with a robust and data driven recommendation.
Challenge
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Aggressive timeline to complete assessment within 3 weeks
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No internal resource with relevant experience and outsourcing market knowledge
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Shortlisted 4 providers (Ceridian, Zellis, Midlands HR, ADP)
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Compared features, functionalities and price across 259 requirements
Scope
Scope of services to source for UK business 20K employees (90% monthly payroll and 10% weekly): Core modules we assessed:
Appraisal process
Case Management
Comp & Benefits
Core HR
Employee File
Employee Portal
General
Learning and Development
Payroll
Recruitment
Reports
Resource Modelling
Self Service
Talent Management
Key Facts
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Identified savings of £5 million over 5 years vs incumbent solution
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Obtained significant improvements on KPI and service levels for client
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Helped client source new potential partners with a clear road map for 2020-2025
