Lean Agile Sourcing
Lean Agile Sourcing
At GOX, our LEAN approach – Lean, Evidence-led, AI, and Network is built around our belief that sourcing the right IT services hinges on a thorough understanding of your business. We believe that, for us to be the catalyst to your success, we must get to know your people, processes, technology and your data. Only by starting at this grass roots level can we agree the Desired Outcomes that matter most to you. It is for this reason that LEAN starts by doing a deep dive on your business, truly understanding your pain points and agreeing exactly what you’re hoping to achieve.
LEAN is backed by the tools we’ve optimised internally, which allow us to repeatedly and consistently deliver the most polished sourcing consultancy solutions. The gain-share models we’ve developed, for example, mean our fees are dependent upon achieving your agreed Desired Outcomes. We are also only too aware that control is hugely important to you, which is why you sign off each sprint before we move to the next.
LEAN Agile Sourcing
LEAN brings four things together:
Lean. Our use of Lean methods roughly halves the time it takes to source IT services on your behalf. LEAP runs as six short sprints – Mobilise, Discover, Shape, Shortlist, Co-design and Decide – taking you from agreed Desired Outcomes to a signed contract in around 12 weeks, while positioning your requirements so they attract attention from the right vendors in what can often be a crowded marketplace.
Evidence-led. We demand evidence to support the Desired Outcomes you want. At the outset we baseline the efficiency of your current IT services against each outcome, using data you already hold, such as service reports, invoices and contracts, and benchmark it against the market. Every bidder, your incumbent included, is then scored against one decision model and asked to commit to measurable improvements, so you’re in no doubt about where you are at any one time, where you’re going, and how and when you’re going to get there.
We use AI at multiple touchpoints, from analysing your baseline and service data to benchmarking it against the market and scoring supplier responses, so insight arrives sooner and decisions rest on more data. AI supports our consultants’ judgement rather than replacing it, and it never touches your live systems.
Network: When we launched GOX, we invited a number of suppliers with whom we have had exceptional first-hand working experience. We then recruited and vetted a small number of additional suppliers to ensure that we have sufficient breadth and depth of capability. In order to maintain strong relationships, we work with approximately 15 suppliers, and we will adjust that to meet the needs of our clients. Each has been, and will continue to be, assessed on the following criteria: capability, industry experience, quality, security, customer satisfaction and commitment to our clients.
Testimonials
GOX designed and delivered an outsourced model that enables us to deliver quality service to a demanding clientele (primarily large banking and insurance companies) with virtually no start-up or fixed ongoing costs.
We wanted a partner that would provide an independent, honest, detailed and fully costed assessment of our requirements and to help develop a plan for implementation. GOX exceeded our expectations. They used their wealth of expertise and worldwide contacts to deliver a comprehensive and innovative assessment which has enabled Synergy Housing to plan for our future requirements
GOX’s expertise and vetted vendor network enabled us to thoroughly assess several potential partners, conduct a formal sourcing process, and select a best-fit partner in a matter of 2 months. We have greatly expanded our capability and capacity at incredibly competitive rates.
GOX designed and delivered an outsourced model that enables us to deliver quality service to a demanding clientele (primarily large banking and insurance companies) with virtually no start-up or fixed ongoing costs.
We wanted a partner that would provide an independent, honest, detailed and fully costed assessment of our requirements and to help develop a plan for implementation. GOX exceeded our expectations. They used their wealth of expertise and worldwide contacts to deliver a comprehensive and innovative assessment which has enabled Synergy Housing to plan for our future requirements
GOX’s expertise and vetted vendor network enabled us to thoroughly assess several potential partners, conduct a formal sourcing process, and select a best-fit partner in a matter of 2 months. We have greatly expanded our capability and capacity at incredibly competitive rates.
