PE Boutique firm with 30 users in need of changing IT service provider.
Challenge
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High fixed cost & change costs for all IT services
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No internal IT resource to manage migration
Scope
Services Included
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Desktop Support
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Telephony
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Mobile Device Support
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Networks
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Servers
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Applications
Key Points & Learning’s
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Market knowledge (benchmarking) made the business case 100% clear
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Several acceptable alternatives could’ve delivered savings
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Lack of internal project management slowed down transition
Key Facts
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GOX provided planning & sourcing recommendations – Company conducted transition
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60% Run Rate Savings
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Less than 4 month ROI
