Finding the Right Skill-Sets for Outsourcing In 2008 more outsourcing agreements are structured around managed services and complicated business processes, rather than simple per-hour labour rates. CIOs need to ensure that their staff have the right project management skills to be able to build a strong culture with the new 3rd party team. This includes …
The Indian outsourcing giants have dominated the IT off-shoring industry for several years, and the 4 outsourcing corporations (IBM, Accenture, HP, CSC) have a strong foothold on the UK IT outsourcing industry with tier 1 companies (turnover + £2BN). However, trends are pointing towards near-shoring experiencing significant growth. This trend is further supported by direct …
As U.K. organisations continue to increase their outsourced and offshore resource leverage, more in-house managers are facing a dilemma around how to effectively manage people over whom they have little control and/or compensatory influence. Indeed, most outsourcing contracts involve stipulations that the ‘client’ company shall not circumvent the internal performance management systems of the outsourcer. …
Unlike 2 decades ago, when many managers had teams based in the same location, the 21st century organisation provides team leaders with a new host of challenges and opportunities. With that in mind, this article looks at how IT managers can embrace this new operating model. There are many techniques and strategies that meet the …
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