Can mid-size companies benefit from Off-shoring? The big question often presented to IT directors in the mid-size market is “How can mid-size businesses provide enterprise scale technology on a mid-size budget?” Some would have believed that with the introduction of off-shoring in the past decade this would have allowed the SMEs to do more with …
There is an optimal price for any service, and it is different for every service provider and every customer. Sourcing and procurement managers often try to reduce prices as much as possible – sometimes to a point so low that they become disadvantageous to the business. How can a price ever be too low? It …
Read part 1 first Last month we wrote about strong communication and effective execution as being instrumental in working successfully with teams remotely. In this month’s issue we will look at performance management and team cohesion and how you need to influence them to be more successful in outsourcing or offshoring. Performance management as defined …
A brief exploration into the meaning of “multisourcing”, its benefits and relevance in today’s outsourcing world. There are many definitions of multisourcing, as well as many attributes deemed essential to multisourcing successfully. Gartner defines multisourcing in the following manner: multisourcing refers to the disciplined provisioning and blending of business and IT services from the optimal …
What to Make of HP’s Purchase of EDS I attended a National Outsourcing Association event in May with about 50 delegates. For the first time they used a new technology to run live surveys as the event progressed. Interestingly enough some of the results were quite surprising. In light of HP’s acquisition of EDS, 68% …
There’s no counting the number of roadblocks on the highway to outsourcing success. I’ve listed a few of the key psychological barriers to outsourcing, and a brief perspective on how to overcome these cognitive hurdles. Complexity – There’s much to consider when it comes to outsourcing, but its no different than preparing for any organisational …
Finding the Right Skill-Sets for Outsourcing In 2008 more outsourcing agreements are structured around managed services and complicated business processes, rather than simple per-hour labour rates. CIOs need to ensure that their staff have the right project management skills to be able to build a strong culture with the new 3rd party team. This includes …
The Indian outsourcing giants have dominated the IT off-shoring industry for several years, and the 4 outsourcing corporations (IBM, Accenture, HP, CSC) have a strong foothold on the UK IT outsourcing industry with tier 1 companies (turnover + £2BN). However, trends are pointing towards near-shoring experiencing significant growth. This trend is further supported by direct …
As U.K. organisations continue to increase their outsourced and offshore resource leverage, more in-house managers are facing a dilemma around how to effectively manage people over whom they have little control and/or compensatory influence. Indeed, most outsourcing contracts involve stipulations that the ‘client’ company shall not circumvent the internal performance management systems of the outsourcer. …
Unlike 2 decades ago, when many managers had teams based in the same location, the 21st century organisation provides team leaders with a new host of challenges and opportunities. With that in mind, this article looks at how IT managers can embrace this new operating model. There are many techniques and strategies that meet the …
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