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PE Boutique firm with 30 users in need of changing IT service provider

Challenge

  • High fixed cost & change costs for all IT services

  • No internal IT resource to manage migration

Scope
Services Included

  • Desktop Support

  • Telephony

  • Mobile Device Support

  • Networks

  • Servers

  • Applications

Key Points & Learning’s

  • Market knowledge (benchmarking) made the business case 100% clear

  • Several acceptable alternatives could’ve delivered savings

  • Lack of internal project management slowed down transition


Key Facts

  • GOX provided planning & sourcing recommendations – Company conducted transition

  • 60% Run Rate Savings

  • Less than 4 month ROI

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